Zera Zheng

Is Global Head of Business Resilience Consulting at Maersk and has played a pivotal role in enhancing the company’s business and supply chain resilience. Her leadership in the development of resilience programmes, recognised with the Business Continuity Institute Award in 2020, underscores her commitment to industry-wide improvement and innovation.

Beyond her corporate achievements, Zera has contributed to significant global initiatives, including the UNCTAD Port Resilience Guidebook and sharing her insights through a World Economic Forum blog. Her involvement in crisis and contingency management, alongside contributions to podcasts and participation as a speaker at various forums, highlights her dedication to resilience. Leading the development of the Maersk Supply Chain Resilience Model in 2021, Zera continues to play a pivotal role in advancing the field of supply chain resilience, always with a focus on collective progress and the sharing of knowledge.